On September 23, the Lake George Land Conservancy learned of a breach of our internal information technology server.  We immediately took steps to address the breach, secure our data, and determine the extent of organizational data that may have been compromised. We will use this page to provide more information about this situation as it is available and keep you updated as we continue to address this unfortunate incident. If you have any questions or concerns on this matter, please contact us at 518-644-9673 or email Executive Director Jamie Brown at jbrown@lglc.org.


10/19/2020

We have made every effort to keep your sensitive information safe. However, if you are concerned about your data due to the recent hack of our server, you may take certain precautions.

Information from https://www.usa.gov/credit-reports:

Free Credit Reports
On AnnualCreditReport.com you are entitled to a free credit report from each of the three credit reporting agencies (Equifax, Experian, and TransUnion) every week, through April 2021. You can request all three reports at once, or request them one at a time. Learn about other situations when you can request a free credit report.

Request Your Free Credit Report:
Online: Visit AnnualCreditReport.com
By Phone: Call 1-877-322-8228. For TTY service, call 711 and ask the relay operator for 1-800-821-7232.
By Mail: Complete the Annual Credit Report Request Form (PDF) and mail it to:
Annual Credit Report Request Service
PO Box 105281
Atlanta, GA 30348-5281

If Your Request for a Free Credit Report is Denied:
Contact the CRA directly to try to resolve the issue. The CRA should tell you the reason they denied your request and explain what to do next. Often, you will only need to provide information that was missing or incorrect on your application for a free credit report.

If you can’t resolve your dispute with the CRA, contact the Consumer Financial Protection Bureau (CFPB).


10/07/2020

To date, we know the following about this breach:
We suffered a “ransomware” attack on our server, with our files being encrypted and a “ransom” being demanded to unlock them. Several computers and the server were infected. The data from these files were backed up; therefore, we were able to delete the infected files, “clean” the servers and computers, and re-load the data.

We are continuing to monitor and assess the situation and working closely with our IT consultant to address the incident. Sensitive donor financial information is kept in a secure, cloud-based server that was not affected by this breach. Nevertheless, we are working to ensure that no sensitive information was on our internal server that was breached, and if any was there, exactly what information was affected and what steps are needed to remediate the issue.

Unfortunately, cyber-attacks have become common practice. The LGLC values your privacy and your trust in us, and we are working hard to make sure that your data and information is safe with us.